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AL ASSAD GROUP FOR INTERNET & COMPUTER SERVICES
CLICK IMAGES FOR DETAILS
Frequent Questions
How does 2-way Satellite Internet work?
Clients using 2-way Satellite Internet service connect to the Internet
via an Earth Station consisting of a parabolic microwave antenna --
a satellite dish with receiving and transmitting capabilities. The earth
station sends and receives signals to a satellite in geostationary
orbit around the Earth. The satellite communicates with another
earth station which is connected to the Internet. 2-way satellite
communication means no other terrestrial links are required -- no
phone line needed.
Clients using 2-way Satellite Internet service connect to the Internet
via an Earth Station consisting of a parabolic microwave antenna --
a satellite dish with receiving and transmitting capabilities. The earth
station sends and receives signals to a satellite in geostationary
orbit around the Earth. The satellite communicates with another
earth station which is connected to the Internet. 2-way satellite
communication means no other terrestrial links are required -- no
phone line needed.
Star 6000
The Star 6000 DIRECWAY system is a cost- effective satellite terminal providing high-
speed broadband access to the large enterprise, small/medium enterprise (SME), small
office home office (SOHO), and rural markets. The Star 6000 can supply broadband IP to
anywhere in the world.
:: More about Star 6000
• Economical Business Solution
• Downloads speeds of up to 1024kb/s
• Compact system
• 'Always on' Connectivity
• Packages for 5 to 10 max users
Star Trio
Using the latest high generation satellite and state of the art technology Star Trio offers
small user groups everything a big corporate user might expect at a very low price.
:: More about Star Trio
• Downloads speeds of up to 2048kb/s
• Compact system
• 'Always on' Connectivity
• Packages for 5 to 15 max users
Star Pro
Star Pro is a scalable, high performance satellite IP terminal that delivers broadband
access with a high-speed return channel.
Star Pro is the ideal, low cost solution for bandwidth-intensive applications such as internet
access, media streaming, video-conferencing, file transfer, multi casting, and virtual private
networks. these and many other IP-based services.
:: More about Star Pro
• Downloads speeds of up to 2048kb/s
• Upload speeds of up to 256kb/s
• Full network management suite
• 'Always on' Connectivity
• Packages for up to 29 max users
Star Com (I DIRECT)
Star Com is a scalable, high performance satellite IP terminal that delivers broadband
access with a high-speed return channel.
Star Com is the ideal, low cost solution for bandwidth-intensive applications such as
Internet access, media streaming, video-conferencing, file transfer, multi casting, and
virtual private networks. These and many other IP-based services.
::
More about Star Com
• Downloads speeds of up to 4,096kb/s
• Upload speeds of up to 1,024kb/s
• Full network management suite
• 'Always on' Connectivity
• Packages for up to 29 max users
What areas are covered?
The coverage is dependant on the satellite footprint and signal strength in your country. Please check the coverage
charts on the product pages for more detail. In general though the Satellites cover the following areas:
- W1 : Europe / Middle East
- W3 : Europe / Middle East
- W3A: Sub Sahara Africa
- W5 : Middle East/ Asia
- PAS1R: West Africa
Will I need a large dish?
The size of dish required is dependant on your location within the satellite footprint (see What areas are covered?). The
closer you are to the centre of a the footprint, the small the dish.
Can I use my existing satellite TV dish?
Satellite TV systems are one way, which means that they simply receive a signal. Our systems are a two way product
that both receive a signal and send one back to the satellite. This means tha the type of dish is different to that used for
receiving satellite TV.
Will I need special software?
Only the Star Duo requires a windows based software to run on the host PC. This is provided as part of your installation
package.
Do I need a dedicated phone line?
The satellite system looks after both reception and transmission, so works completely independently of phone system. A
phone line is temporarily required during the setup portion of the Star Duo system . All other systems are can be
commissioned over the satellite.
Can I install it myself?
Professional installation of the dish is required by FCC and other telecommunications governance bodies. Since the
satellite dish can transmit to any satellite in space, it is important to position it properly. It is possible to disrupt the wrong
satellite by an improperly aligned satellite dish therefore it must be installed professionally we are happy to arrange
installation ourselves in the UK and recommend installers in other countries
Am I always connected?
Yes. Extreme weather conditions can temporarily disrupt satellite communications, but often do not last long.
The coverage is dependant on the satellite footprint and signal strength in your country. Please check the coverage
charts on the product pages for more detail. In general though the Satellites cover the following areas:
- W1 : Europe / Middle East
- W3 : Europe / Middle East
- W3A: Sub Sahara Africa
- W5 : Middle East/ Asia
- PAS1R: West Africa
Will I need a large dish?
The size of dish required is dependant on your location within the satellite footprint (see What areas are covered?). The
closer you are to the centre of a the footprint, the small the dish.
Can I use my existing satellite TV dish?
Satellite TV systems are one way, which means that they simply receive a signal. Our systems are a two way product
that both receive a signal and send one back to the satellite. This means tha the type of dish is different to that used for
receiving satellite TV.
Will I need special software?
Only the Star Duo requires a windows based software to run on the host PC. This is provided as part of your installation
package.
Do I need a dedicated phone line?
The satellite system looks after both reception and transmission, so works completely independently of phone system. A
phone line is temporarily required during the setup portion of the Star Duo system . All other systems are can be
commissioned over the satellite.
Can I install it myself?
Professional installation of the dish is required by FCC and other telecommunications governance bodies. Since the
satellite dish can transmit to any satellite in space, it is important to position it properly. It is possible to disrupt the wrong
satellite by an improperly aligned satellite dish therefore it must be installed professionally we are happy to arrange
installation ourselves in the UK and recommend installers in other countries
Am I always connected?
Yes. Extreme weather conditions can temporarily disrupt satellite communications, but often do not last long.